FAQs

How do I book a class?

You can easily book into any class using our free Swell Studio VB app for iOS and Android, or through the “book now” button on our website.

When does booking open?

Our booking window operates on a weekly rolling basis, so you are able to book into classes one full week in advance.

Can I choose my own bike or spot?

Yes, you may choose your own bike when you book a RIDE class. TRAIN classes are first-come first-served and do not require you to choose your own spot.

How should I prepare for my RIDE class?

Be early! We recommend each new rider arrive at least 20 minutes early to ensure proper bike setup and explanation of the ride. Stay hydrated! You may bring your own water to refill at our water station in studio. We also have water bottles for sale if you forget your own.

Do I need my own spin shoes?

No, we offer complimentary rental shoes. Our bikes are SPD and Delta compatible, so you may bring your own shoes if you wish!

How should I prepare for my TRAIN class?

Be early! We recommend each new client arrive at least 15 minutes early to ensure a thorough explanation of our Fit Benches and class style. Stay hydrated! You may bring your own water to refill at our water station in studio. We also have water bottles for sale if you forget your own.

Do you provide towels?

Yes, we offer complimentary towels for every class.

What is your cancellation/no show policy?

You may cancel up to two (2) hours before your class start time. If you cancel within the two hour window, you will be charged a $10 late cancellation fee, or if on a class pack, lose your class credit. If you no show to class, you will also be charged a $10 no show fee or lose your class credit.